Privacy Policy

Introduction

freemeup SOLUTIONS (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website (www.freemeup.co.uk).

freemeup SOLUTIONS is registered with the Information Commissioner’s Office (ICO) as a data controller under the UK General Data Protection Regulation (UK GDPR).
Our ICO registration number is ZB973256.
This means we are committed to handling personal data lawfully, fairly, and transparently.

Who we are

freemeup SOLUTIONS is a consultancy business supporting GP Practices. We are based in Glasgow, Scotland. For any questions about this policy, you can contact us at: info@freemeup.co.uk.

What information we collect

Personal details (name, email address, phone number) when you complete our contact form, book a consultation, or download resources.

Practice or business information provided voluntarily.

Technical data (IP address, browser type, pages visited) collected via cookies.

How we use your information

We use your information to:

Respond to enquiries and provide consultancy services.

Manage bookings and send confirmations/reminders.

Improve our website and resources.

Send updates or resources if you have opted in.

Legal basis for processing

We process personal data under the following legal bases:

Consent (when you opt in to resources or newsletters).

Contract (when providing consultancy services).

Legitimate interests (website analytics, service improvements).

Sharing your information

We will not sell your data. We may share it with trusted service providers (e.g. booking software, email services) who process data on our behalf.

Data storage and security

We use appropriate technical and organisational measures to keep your information secure.

Your rights

Under UK GDPR, you have the right to:

Access your data.

Request correction or deletion.

Object to processing.

Withdraw consent at any time.

To exercise your rights, contact: info@freemeup.co.uk.

How long we keep your data

We retain data only as long as necessary for the purposes above, or as required by law.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.